Privacy Policy

Your Privacy Matters to Us

At UrbanBarrier Palm Springs Fencing, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate for fence services
• Contact us by phone, email, or through our website
• Schedule an appointment or consultation
• Enter into a service agreement with us
• Subscribe to our communications or updates

The types of personal information we may collect include:

• Your name and contact information (email, phone number, address)
• Property details and location for fence installation
• Project preferences and requirements
• Payment and billing information
• Photos or documents related to your project

How We Use Your Information

We use the information we collect to:

• Provide you with accurate quotes and estimates
• Schedule and complete your fence installation or repair project
• Communicate with you about your project status and updates
• Process payments and maintain financial records
• Improve our services and customer experience
• Send you information about services that may interest you (with your permission)
• Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with contractors, suppliers, or other service providers who help us complete your project
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: If our business is sold or merged, your information may be transferred as part of that transaction
• With Your Consent: We may share information with your explicit permission for specific purposes

We ensure that any third parties who handle your information are obligated to protect it and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Encryption of sensitive data during transmission
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to protecting your data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide relevant content and recommendations

You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of receiving marketing communications from us
• Object to certain uses of your information

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes maintaining records for warranty purposes, tax compliance, and legal requirements. When information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, how we use it, and with whom we share it. You also have the right to request deletion of your information and to opt out of the sale of your personal information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We will respond to your inquiries as quickly as possible, typically within 48 business hours.